Terms & Conditions

These Terms govern your use of TitanX Business Suite ("TitanX", "we", "us"), an online business-management service. By creating an account or using the service you agree to these Terms.

1. Your account

You are responsible for keeping your login details secure and for all activity under your account and any staff logins you create. You must provide accurate information and are responsible for the data you enter.

2. Subscriptions & billing

Paid plans are billed in advance for the billing cycle you choose (monthly or yearly). Prices are shown before you confirm. Your plan unlocks the features described for that tier. We may change pricing with reasonable notice; changes take effect at your next renewal.

3. Switching plans

You can upgrade at any time — we credit the unused days of your current plan and you pay only the difference, keeping your renewal date. You can downgrade, which takes effect at the end of your current billing period so you keep what you paid for until then.

4. Cancellation & refunds

You may cancel at any time from Manage subscription. Cancellation takes effect at the end of your current paid period — you keep full access until then and are not charged again. Except where required by law, fees already paid are non-refundable. After cancellation your account reverts to the free tier.

5. Account deletion & data retention

You may request deletion of your account at any time. To protect against accidental or malicious loss, deletion is scheduled and finalised 60 days later. During that 60-day window you can restore your account and all data simply by logging in and cancelling the deletion. After 60 days your account and its data are permanently and irreversibly removed from our active systems. Backups are purged on our normal rotation.

6. Acceptable use

You agree not to misuse the service: no unlawful activity, no attempting to breach security or access other accounts, no reselling the service, and no uploading malicious content. We may suspend accounts that breach these Terms.

7. Your data

Your business data belongs to you. We process it only to provide the service. You can export your data (CSV/PDF) at any time. We apply reasonable technical and organisational measures to protect it, but no system is perfectly secure.

8. Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance and release updates. Some features depend on third parties (e.g. payment gateways, email and AI providers) whose availability we do not control.

9. Liability

To the extent permitted by law, TitanX is not liable for indirect or consequential losses, or for loss of profits, revenue or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.

10. Governing law

These Terms are governed by the laws of the Republic of Fiji, and the courts of Fiji have jurisdiction over any dispute.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified in-app or by email, and continued use after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms? Contact us at support@titanx.tech.

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This document is a general template for the TitanX Business Suite service and does not constitute legal advice. You should have it reviewed for your specific jurisdiction and business.